1.1  Welcome to the aigogo.co. Thanks for visiting our website. This page of Terms and Conditions (“Terms and Conditions”) apply to the website aigogo.co (the “Site”) which we supply the product listed to you. aigogo.co was designed by Aigogo PLT, a company that incorporated in Malaysia that located at Lot E35, 2nd Floor, Taman Sri Sarawak, 93350, Kuching, Sarawak. By accessing aigogo.co, you confirm your understanding of the terms and conditions. You shall not use this website if you do not agree to these Terms and Conditions. The terms and conditions of this websites reserve the right, to change, modify or remove of use at any time. There will no other notice provided and all the changes will be effective when posted on the websites. Please visit our website to check these terms and conditions of use regularly for updates. By ordering any of our products, you agree to be bound by these Terms and Conditions.







1.2.1  This site is intended for users to purchase the products and we grant licenses that are non-transferable and revocable license to use this Site. Commercial use is only permitted if prompted by us first and the use of any third party is strictly prohibited. We reserve the right to revoke the license granted in this agreement without notice to you if we find the violation of the terms and conditions. The purpose of the content on this site was for user information. All the product are from the vendor and not made by us. The submission of review and posting on the site may not reflect our opinion but based on individual users suggestion and opinions. Registration or subscription for certain services and features may require on the site and if you are agreeing to register and subscribe, you need to provide us your accurate and current information about yourself. If there are any changes, you are compulsory to promptly update such information. Make sure to keep your password and account identifiers save and secure. All activities that occur under such password or account are entirely the responsibility of the account owner. Any unauthorised use of your password and account must be notified to us as soon as possible. Your failure to comply with this section, whether directly or indirectly, loss or damage of any kind of result will not be our responsible or liable.




1.3.1  We shall not be returned to you anything that you submit to the site. Your questions, reviews, comments, and suggestion (collectively, “Submissions”) will become our sole and exclusive property. You also agree to grant us the right to use the name that you submit, in connection with such review, comment or other content when you post comments or reviews to the site. You shall not pretend to be someone else, using a false e-mail address or otherwise mislead us or third parties as to the origin of any submissions. Submissions shall not be obligated to, remove or edit by us.




1.4.1 There also various reasons that can be the result when there are cases when an order cannot be processed. Please note that the site reserves the right to refuse or cancel any order for any reason at any time. Before we accept the order, you may be asked to provide us additional verification or information which is not limited to phone number and address. In term of pricing information on the site, we are persistent to provide most accurate information but there might be an error in some cases when the price is not displayed correctly on the websites. We may, at our own discretion either contact you for instructions or cancel your order and notify you of such cancellation if there happen to have mispriced on the item. Order that has been confirmed even if your credit card or bank account already been charged will have the right to refuse or cancel by us.


1.4.2  Minimum Order Quantity

The fundamental principle of wholesale commerce is that you operate at scale. Through keeping cost low by ordering materials and creating products in bulk, you can get a high revenue stream from selling in bulk.


For this reason, a successful wholesale business model relies on minimum order quantities (MOQs). In short, these are the smallest quantities that retailers can buy to qualify for wholesale prices (more on this below). An MOQ may apply to an individual product (i.e. buy at least 100 units of Product A to get the wholesale price) or, less often, to orders taken as a whole (i.e. buy at least 100 units combined from Products A, B, and C to get wholesale price.


1.4.3  Wholesale Price

Wholesale pricing is lower than the retail prices but still allows you to make a significant profit since buyers are purchasing in large volumes.


2.0 SST


Under the new sales tax and service tax (“SST”) framework announced on July 16, 2018, sales tax is chargeable on the manufacture of taxable goods in Malaysia and the importation of taxable goods into Malaysia, at the rate of 5 percent or 10 percent or a specified rate depending on the category of goods.



3.0 Payment Methods


3.1 Aigogo.co supports the following payment options:


  • Credit/Debit Card

AIGOGO allow user to use Master Card or Visa Card.


  • Online Banking

Users may use most of the local Malaysia banks such as CIMB Bank, MAYBANK, RHB Bank and AMBANK


4.0 Aigogo.co – Return Policy


4.1 What is aigogo.co Return Policy?


4.1.1  Aigogo.co return policy offers easy returns within 14 days after delivery. Just ensure that you email request for refund/return and the e-copy of receipts to us at admin@aigogo.co. Please note that some items and products are non-exchangeable, non-returnable and non-refundable. You can choose one of the following refund/return options.


4.1.2  Exchange your item for wrong or defective item sent.


5.0 Out of Stock Item


5.1 How if the product out of stock when my order confirmed?


5.1.1  If the product out of stock, we will inform you immediately and proceed with the shipment of in stock product that you have ordered. The out stock product will be ship immediately after the stock arrives or we will refund to you for the out stocks item.


*Note: We ship products that are available first.